Shipping & Delivery

We deliver currently to all European Union countries. Shipments to Åland and non-EU countries are not currently possible. We do not ship to the following territories:

  1. Ceuta, Spain
  2. Canary Islands, Spain
  3. Melilla, Spain
  • Customers under 18 years old must have their parent's consent before making an order.
  • Hurtta.com reserves the right to cancel the order if the product(s) is not available at the time of ordering.
  • Free delivery for orders over 100€

We use GLS and UPS as our partners for our shipments to the EU markets.

The delivery time with UPS is approximately 3-6 business days, and with GLS about 4-7 business days. You may also choose UPS Express delivery, which has an estimated delivery time of 1-3 business days. We aim to ship the products from our warehouse within 2 business days after receiving the order. 

  • GLS Standard Delivery (10,00 €)
  • UPS Standard Delivery (10,00 €)
  • UPS Express Delivery (20,00 €)
  • Return fee (14,00 €)

Track your parcel.

Track your GLS parcel and status here: GLS tracking. Enter the tracking ID that can be found in your shipping confirmation email. 

Track your UPS parcel and status here: UPS tracking. Enter the tracking ID that can be found in your shipping confirmation email.

GLS.

GLS delivers our standard shipments in the EU market. The estimated delivery time is 4 - 7 business days depending on the destination country. If nobody can accept your parcel at the delivery address, the delivery driver will leave a notification card of where the parcel can be picked up. Please refer to the links below for additional questions. Here you find answers to most of your questions: FAQ | GLS Finland (gls-group.eu). Please note that not picking up the package is not a return. Let our logistical partner and customer service team know that you do not wish to receive the parcel.

Protecting the environment is a guiding principle at GLS and in 2008, GLS launched its ThinkGreen environmental initiative in order to coordinate and promote responsible handling of resources, the reduction of emissions and the optimization of waste disposal.

 

UPS.

UPS also delivers our standard shipments in the EU market. The estimated delivery time is 3 - 6 business days depending on the destination country. You may also choose the slightly more expensive UPS Express, with an estimated delivery time of 1-2 business days. Please refer to the links below for additional questions. Here you find answers to most of your questions: Tracking Support | UPS - Finland. Please note that not accepting the package is not a return. Let our logistical partner and customer service team know in case you do not wish to receive the parcel.

RETURN RIGHT.

14 days time to return your order. 

You can return the product(s) within 14 days after receiving the order. Please read our Return Policy here https://hurtta.com/pages/return-policy. We do not exchange items. Please place a new order for the product you wish to receive and return the already received product back to Hurtta.com.