Shipping & Delivery
We deliver currently to all European Union countries. Shipments to Åland and non EU countries are not currently possible. Also we do not ship to the following territories:
- Ceuta, Spain
- Canary Islands, Spain
- Melilla, Spain
- Customers under 18 years old must have their parent's consent before making an order.
- Hurtta.com reserves the right to cancel the order if the product(s) is not available at the time of ordering.
- Free delivery for orders over 100€!
We use GLS and DHL as our partners for our shipments to the EU markets.
Please choose carefully the most suitable delivery method at the checkout. The delivery time with GLS is about 3-7 workdays and 2-4 workdays with DHL Express depending on the destination country. We aim to ship the products from our warehouse within 2 business days after receiving the order.
- GLS Standard Delivery (8,00 €)
- DHL Express Delivery (30,00 €)
- Return fee (14,00 €)
GLS delivers our standard shipments in the EU market. The estimated delivery time is 3 - 7 business days depending on the destination country. If nobody can accept your parcel at the delivery address, the delivery driver will leave a notification card of where the parcel can be picked up. Please refer to the links below for additional questions. Here you find answers to most of your questions: https://gls-group.eu/FI/en/faq. Please note that not picking up the package is not a return. Let our logistical partner and customer service team know that you do not wish to receive the parcel.
Protecting the environment is a guiding principle at GLS and in 2008, GLS launched its ThinkGreen environmental initiative in order to coordinate and promote responsible handling of resources, the reduction of emissions and the optimization of waste disposal.
Track your parcel.
Track your GLS parcel and status here: https://gls-group.eu/GROUP/en/parcel-tracking. Enter the tracking ID that can be found in your shipping confirmation mail.
We ship our express parcels with DHL Express. The estimated delivery time is 2 – 4 working days depending on the destination country. DHL is the world’s leading logistics company with over 50 years of international shipping expertise and logistical experience. As a part of their Green initiative, DHL is aiming to reach zero emissions by 2050, read more here https://www.dpdhl.com/en/responsibility/environment-and-solutions.html]
Track your parcel.
Track your DHL parcel and status here: https://mydhl.express.dhl/fi/en/home.html. Enter the tracking ID that can be found in your shipping confirmation mail.
14 days return time.
You can return the product(s) within 14 days after receiving the order. Please read our Return Policy here https://hurtta.com/pages/return-policy. We do not exchange items. Please place a new order for the product you wish to receive and return the already received product back to Hurtta.com.