Shipping & Delivery
We deliver to all European Union (EU) countries as well as Australia, Canada, China, Hong Kong SAR, Iceland, India, Japan, Mexico, New Zealand, Norway, Singapore, South Africa, South Korea, Switzerland, Taiwan, United Arab Emirates, United Kingdom, and United States.
Orders can only be shipped to countries where the Hurtta.com online shop is available.
Order Processing
- Orders ship from our warehouse in Kuopio, Finland, within 1–2 business days after receiving the order.
- Orders placed on weekends or Finnish public holidays will be processed the next available business day.
- Once shipped, you will receive an order confirmation and tracking link via email.
Important Notes
- Customers under 18 must have parental consent to place an order.
- Hurtta.com may cancel orders if items are unavailable.
- Free standard shipping applies to orders over the minimum amounts specified in the table below.
For Finland-specific delivery, visit: Toimitustavat - Hurtta – Hurtta.com
For Sweden-specific delivery, visit: Transport & leverans – Hurtta.com
For German-specific delivery, visit: Transport & leverans – Hurtta.com
Delivery Partner: DHL
DHL is our primary shipping partner, offering both Standard and Express delivery.
- We currently offer both Standard and Express shipping to the listed countries.
- For certain countries, only Express shipping is available — please refer to the table below for details.
- For deliveries to Sweden, Standard shipping is handled by GLS.
See full country-specific delivery times for both standard and express in the tables below.
Standard shipping delivery times & costs per country
| Destination | Delivery time (in business days) | Free shipping limit | Standard delivery cost |
| Austria | 3-5 | 89€ | 5€ |
| Belgium | 2-3 | 75€ | 5€ |
| Bulgaria | 3-4 | 150Лв | 10Лв |
| Croatia | 3-4 | 89€ | 5€ |
| Czech Republic | 2-3 | 1,900Kč | 125Kč |
| Denmark | 2-3 | 665kr | 40kr |
| Estonia | 3-4 | 89€ | 5€ |
| France | 2-3 | 75€ | 5€ |
| Germany | 3-4 | 79€ | 5€ |
| Greece | 5-6 | 89€ | 5€ |
| Hungary | 2-3 | 30,200Ft | 2,000ft |
| Ireland (Republic of) | 2-3 | 89€ | 5€ |
| Italy | 2-3 | 75€ | 5€ |
| Latvia | 4-5 | 89€ | 5€ |
| Liechtenstein | 3-7 | 85CHF | 5CHF |
| Lithuania | 3-4 | 89€ | 5€ |
| Luxembourg | 3-4 | 89€ | 5€ |
| Monaco | 3-7 | 89€ | 5€ |
| Netherlands | 2-3 | 89€ | 5€ |
| Norway | 2-5 | 865kr | 60kr |
| Poland | 2-3 | 320zł | 22zł |
| Portugal | 3-4 | 89€ | 5€ |
| Romania | 3-4 | 380lei RON | 25lei RON |
| Slovakia | 2-3 | 75€ | 5€ |
| Slovenia | 2-3 | 75€ | 5€ |
| Spain | 2-3 | 75€ | 5€ |
| Sweden | 2-3 | 670kr | 60kr |
| Switzerland | 3-4 | 85CHF | 5CHF |
| United Kingdom | 5-6 | 75£ | 5£ |
Express shipping delivery times & costs per country
| Destination | Delivery time (in business days) | Shipping threshold | Express delivery cost (orders below threshold) | Express delivery cost (orders above threshold) |
| Australia | 5-7 | $170AUD | $35AUD | Free |
| Austria | 2-3 | 89€ | 12€ | 7€ |
| Belgium | 2-3 | 75€ | 12€ | 7€ |
| Bulgaria | 3-4 | 150Лв | 24Лв | 14Лв |
| Canada | 4-5 | $140CAD | $24CAD | Free |
| China | 6-7 | ¥690CNY | ¥125CNY | Free |
| Croatia | 2-3 | 89€ | 12€ | 7€ |
| Cyprus | 3-4 | 75€ | 12€ | Free |
| Czech Republic | 2-3 | 1,900Kč | 300Kč | 175Kč |
| Denmark | 2-3 | 665kr | 90kr | 52kr |
| Estonia | 2-3 | 89€ | 12€ | 7€ |
| France | 2-3 | 75€ | 12€ | 7€ |
| Germany | 3-4 | 79€ | 12€ | 7€ |
| Greece | 2-3 | 89€ | 12€ | 7€ |
| Hong Kong | 3-4 | HK$875 | HK$165 | Free |
| Hungary | 2-3 | 30,200Ft | 4,850Ft | 2,800Ft |
| Iceland | 3-4 | 12,000kr | 2,145kr | Free |
| India | 5-7 | ₹9,880 | ₹1,870 | Free |
| Ireland (Republic of) | 2-3 | 89€ | 12€ | 7€ |
| Italy | 2-3 | 75€ | 12€ | 7€ |
| Japan | 4-5 | ¥16,505JPY | ¥3,130JPY | Free |
| Latvia | 2-3 | 89€ | 12€ | 7€ |
| Liechtenstein | 2-3 | 85CHF | 12CHF | 7CHF |
| Lithuania | 2-3 | 89€ | 12€ | 7€ |
| Luxembourg | 2-3 | 89€ | 12€ | 7€ |
| Malta | 2-3 | 89€ | 12€ | Free |
| Mexico | 4-5 | $2,060MXN | $390MXN | Free |
| Monaco | 2-3 | 89€ | 12€ | 7€ |
| Netherlands | 2-3 | 89€ | 12€ | 7€ |
| New Zealand | 5-6 | NZ$190 | NZ$38 | Free |
| Norway | 3-4 | 865kr | 145kr | 85kr |
| Poland | 2-3 | 320zł | 52zł | 30zł |
| Portugal | 2-3 | 89€ | 12€ | 7€ |
| Romania | 3-4 | 380lei RON | 60lei RON | 35lei RON |
| Singapore | 3-4 | S$145 | S$30 | Free |
| Slovak Republic | 2-3 | 75€ | 12€ | 7€ |
| Slovenia | 2-3 | 75€ | 12€ | 7€ |
| South Africa | 4-6 | R 1,700ZAR | R 310ZAR | Free |
| South Korea | 4-5 | ₩155,485 | ₩30,000 | Free |
| Spain | 2-3 | 75€ | 12€ | 7€ |
| Sweden | 2-3 | 670kr | 140kr | 85kr |
| Switzerland | 2-3 | 85CHF | 12CHF | 7CHF |
| Taiwan | 5-6 | NT$3,385 | NT$640 | Free |
| United Arab Emirates | 4-5 | AED415 | AED80 | Free |
| United Kingdom | 2-3 | 75£ | 12£ | 6£ |
| United States | 3-4 | $145USD | $23USD | Free |
DHL FAQ (frequently asked questions): DHL eCommerce Tracking and Shipment Status FAQ - DHL Customer Service - Finland
If you have any further questions regarding our Shipping & Delivery, please check our partners, Global-E's, FAQ section here: Help Center
Returns
- You may return items within 30 days of receipt.
- A return fee (starting from 9 €) will be deducted from your refund. The exact fee depends on the country you are returning from.
- Exchanges are not offered. Please place a new order for replacement items.
Read full return policy and instructions here: Return Policy - Hurtta.com
Duties & Taxes
Duties and taxes depend on your order value and destination.
At checkout, you may be offered the option to prepay duties & taxes, guaranteeing no additional charges upon delivery. If prepayment is supported for your order, then you will be quoted as follows:
“Prepay xx for duties, taxes and fees now to guarantee no additional charges on delivery”
Select this option if you wish to prepay duties & taxes. Should you choose to use this option, you will be provided with a 100% guaranteed total amount for your order (including all applicable delivery charges, duties and taxes).
If you choose not to prepay, please note that any import inspections or fees are outside of our control.
Learn more here: Customs, Duties & Taxes FAQ